PLEASE MAKE SURE YOU READ THE FOLLOWING TERMS & CONDITIONS IN FULL BEFORE BOOKING YOUR PHOTOGRAPHY SESSION. BY PAYING YOUR SESSION FEE YOU ARE AGREEING TO THE FOLLOWING;

PLEASE READ THE TERMS THAT ARE RELEVANT TO THE SHOOT THAT YOU ARE BOOKING

Newborn – The Full Experience

  • The price of this session is £250 and includes the photo shoot and 15 via digital download with full printing prints.
  • After the shoot, you have the option to purchase extras or upgrade your package. Pricing starts from £15.
  • £25 retainer fee required to book and is non refundable.
  • The shoot is up to 2.5 hours studio time depending on the baby at the time of the session. The average newborn session takes around 2 hours.
  • The photographer will aim for 5/6 different set ups / looks (including family & sibling) however this can never be guaranteed and is baby dependant.
  • The shoot itself is not booked until baby arrives. Once they are here it is your responsibility to let the photographer know so that the session can be booked. Your session will be booked within 3 weeks (as long as the photographer is notified of birth straight away) and take place on a week day, normally at 09:30am.
  • The shoot balance is due one week before the session through bank transfer or the photographer has the right to cancel your shoot. If needing to pay by credit card of cash, this can be discussed with the photographer.
  • Once paying your session fee or any monies towards your photos NO REFUNDS can be given to cancellations, however you may pass the session over to somebody else if you wish for the date and time that you have booked.
  • If you or a family member falls sick on the day of your scheduled shoot the photographer will be happy to rearrange, if you need to rearrange for any other reason your session fee/deposit will be lost and you will need to repay this.
  • If I the photographer falls sick on the day of your shoot, the photographer will re schedule you as soon as possible.
  • If the weather stops the photo shoot from taking place a new appointment will be issued at a time suited for both the customer and the photographer.
  • If  the Client is late for their session, the end time of the shoot will remain the same. If they are later than 20 minutes from the scheduled start time the photographer has the right to cancel the shoot and a new session fee will be required to re book.
  • After your shoot you will receive a link to your gallery where you can select your 20 images or upgrade. The amount of images you receive depends on the baby at the time of the shoot. The amount of images could be anything between 20 and 50, with an average of around 30. Once selection has been made, the photographer will do your final edits.
  • You must select your images within 5 days of opening your gallery. There is a £10 admin fee to re open the gallery.
  • The overall turn around time from receiving your gallery, selecting your photos and final edits can take anything from 1-6 weeks, unless there is a valid reason not to. Sometimes the photographer may be slightly behind due to sickness or your shoot date falling just before annual leave. Sometimes it can be longer depending on how long the client takes to select their photos.
  • If you need your photos back sooner you can ask about the photographers express editing service.
  • The photographer does not keep hold of files forever and therefore it is the clients responsibility to back up their own images once they receive them. If the client loses or deletes their images, the photographer can not be held responsible.
  • The photographer can not guarantee a high quality of image when you get the photos printed yourself. This depends on where you decide to have them printed. The photographer is happy to point you in the direction of a quality lab to ensure the best printing results or you can purchase prints direct from the photographer.
  • You are paying for the photographers services and time. If the subject(s) do not cooperate during the session the photographer still needs to be paid the full session fee. The photographer will do their best to get the best images possible. If the baby is really unsettled the photographer may wish to reschedule, however this is the photographers decision to make.
  • The photographers aim in this shoot is to capture a range of different images and not one particular look or style. The photographer will ask you if you have any suggestions on what you like / dislike before the session, however this may have to be adapted during the shoot depending on what baby will or will not allow in the time frame. Safety and comfort for the baby always comes first.
  • By booking Klash Photography’s services the photographer trusts that you like their style of work and are after what they personally offer. If you receive your images and decide you don’t like any of the photos there will be NO refund or reshoot.
  • It is your responsibility to let the photographer know if there are any types of images you do not wish to have at the time of the session. The photographer can not be held responsible to individual tastes on receiving the final images.
  • The Photographer is not responsible for any injuries inflicted upon any participating parties. Client(s) will be responsible for their children and for themselves and release photographer from any claims against their person or their business.
  • All galleries are final.
  • The Photographer is not responsible if the Client and/or key individuals fail to appear or cooperate during portrait sessions, or for missed images due to Clients lack of communication.
  • If there are any concerns/complaints regarding the service you have received this must be dealt with within 28 days of your shoot, however all images are final once gallery links have been sent to the client. No refunds can be granted after receiving of photos.
  • All photos created by Photographer are copyright protected. It is a violation of copyright law to edit, crop, copy, scan, digitally alter, or otherwise steal any image created by the photographer during the client’s photo session. If the client steals images via any method listed above, or any other method, client will be invoiced for EACH digital image which has been stolen.

Newborn – Super Sweet 

  • The price of this session is £200 and includes the photo shoot (2/3 set ups / 1 hour studio time) and 8 images sent to you via digital download.
  • After the shoot, you have the option to purchase extras or upgrade your package. Pricing starts from £15.
  • Number of set ups / looks is dependant on baby at the time of shoot.
  • Family / sibling shots can be one of the set ups.
  • £25 non refundable retainer fee to book.
  • The shoot itself is not booked until baby arrives. Once they are here it is your responsibility to let the photographer know so that the session can be booked. Your session will be booked within 3 weeks (as long as the photographer is notified of birth straight away) and take place on a week day, normally at 09:30am.
  • The shoot balance is due one week before the session through bank transfer or the photographer has the right to cancel your shoot. If needing to pay by credit card of cash, this can be discussed with the photographer.
  • Once paying your session fee or any monies towards your photos NO REFUNDS can be given to cancellations, however you may pass the session over to somebody else if you wish for the date and time that you have booked.
  • If you or a family member falls sick on the day of your scheduled shoot I will be happy to rearrange, if you need to rearrange for any other reason your session fee/deposit will be lost and you will need to repay this.
  • If I the photographer falls sick on the day of your shoot, the photographer will re schedule you as soon as possible.
  • If the weather stops the photo shoot from taking place a new appointment will be issued at a time suited for both the customer and the photographer.
  • If  the Client is late for their session, the end time of the shoot will remain the same. If they are later than 20 minutes from the scheduled start time the photographer has the right to cancel the shoot and a new session fee will be required to re book.
  • After your shoot you will receive a link to an online gallery where you can select your images. Extras can be purchased on top of your package. Once selection has been made, the photographer will do your final edits.
  • You will have 5 days from the opening of the gallery to select your images unless stated otherwise. There will be an admin fee of £10 if the gallery needs to be reopened.
  • The overall turn around time from receiving your gallery, selecting your photos and final edits can take anything from 1-6 weeks, unless there is a valid reason not to. Sometimes the photographer may be slightly behind due to sickness or your shoot date falling just before annual leave. Sometimes it can be longer depending on how long the client takes to select their photos.
  • If you need your photos back sooner you can ask about the photographers express editing service.
  • You must download your images within 5 days of opening your gallery after the final selection has been made. There is a £10 admin fee to re open the gallery.
  • The photographer does not keep hold of files forever and therefore it is the clients responsibility to back up their own images once they receive them. If the client loses or deletes their images, the photographer can not be held responsible.
  • By booking Klash Photography’s services the photographer trusts that you like their style of work and are after what they personally offer. If you receive your gallery and decide you don’t like any of the photos there will be NO refund.
  • The photographers aim in this shoot is to capture a range of different images and not one particular look or style. The photographer will ask you if you have any suggestions on what you like / dislike before the session, however this may have to be adapted during the shoot depending on what baby will or will not allow in the time frame. Safety and comfort for the baby always comes first.
  • Up to 3 set ups/looks only – this depends on what baby will allow at the time of the session.
  • Up to 1 hour in the studio.
  • All galleries are final.
  • The photographer can not guarantee a high quality of image when you get the photos printed yourself. This depends on where you decide to have them printed. The photographer is happy to point you in the direction of a quality lab to ensure the best printing results.
  • The Photographer is not responsible if the Client and/or key individuals fail to appear or cooperate during portrait sessions, or for missed images due to Clients lack of communication.
  • The Photographer is not responsible for any injuries inflicted upon any participating parties. Client(s) will be responsible for their children and for themselves and release photographer from any claims against their person or their business.
  • If there are any concerns/complaints regarding the service you have received this must be dealt with within 28 days of your shoot, however all images are final once gallery links have been sent to the client. No refunds can be granted after receiving of photos.
  • All photos created by Photographer are copyright protected. It is a violation of copyright law to edit, crop, copy, scan, digitally alter, or otherwise steal any image created by the photographer during the client’s photo session. If the client steals images via any method listed above, or any other method, client will be invoiced for EACH digital image which has been stolen.

Cake Smash & Splash – Full shoot

  • The price of this session is £200 and includes the photo shoot and 15 images via digital download with full printing prints.
  • The full shoot includes non smash photos, smash and splash.
  • £25 non refundable retainer fee required to book.
  • The shoot balance is due one week before the session through bank transfer or the photographer has the right to cancel your shoot. If needing to pay by credit card of cash, this can be discussed with the photographer.
  • Once paying your session fee or any monies towards your photos NO REFUNDS can be given to cancellations, however you may pass the session over to somebody else if you wish for the date and time that you have booked.
  • If you or a family member falls sick on the day of your scheduled shoot I will be happy to rearrange, if you need to rearrange for any other reason your session fee/deposit will be lost and you will need to repay this.
  • If I the photographer falls sick on the day of your shoot, the photographer will re schedule you as soon as possible.
  • If the weather stops the photo shoot from taking place a new appointment will be issued at a time suited for both the customer and the photographer.
  • If  the Client is late for their session, the end time of the shoot will remain the same. If they are later than 20 minutes from the scheduled start time the photographer has the right to cancel the shoot and a new session fee will be required to re book.
  • After your shoot you will receive a link to your gallery where you can select your images with the option to upgrade your package. Once selection has been made, the photographer will do your final edits.
  • The overall turn around time from receiving your gallery, selecting your photos and final edits can take anything from 1-6 weeks, unless there is a valid reason not to. Sometimes the photographer may be slightly behind due to sickness or your shoot date falling just before annual leave. Sometimes it can be longer depending on how long the client takes to select their photos.
  • If you need your photos back sooner you can ask about the photographers express editing service.
  • The number of photos included in your gallery depends on the shoot itself. The Photographer can not guarantee a set number of photos in your selection gallery.
  • The photographer can not guarantee a high quality of image when you get the photos printed yourself. This depends on where you decide to have them printed. The photographer is happy to point you in the direction of a quality lab to ensure the best printing results.
  • By booking Klash Photography’s services the photographer trusts that you like their style of work and are after what they personally offer. If you receive your images and decide you don’t like any of the photos there will be NO refund or reshoots.
  •  You will need to supply the following for the shoot; cake, decorations, outfit, bubble bath and towel (decorations are not needed if using of the birthday themed drops).
  • The photographer can not guarantee which coloured backdrops will be available at the time of your shoot.
  • If using one of the birthday themed backdrops, this must be discussed with the photographer before the shoot date.
  • Within a cake smash and splash shoot the photographer offers portrait photos to start, followed by the smash and then splash. If there is a part you do not wish to take part in the session fee remains the same.
  • A family/sibling shot is permitted at the start of the session (if discussed prior, however the shoot is aimed for baby only).
  • The Photographer is not responsible for any injuries inflicted upon any participating parties. Client(s) will be responsible for their children and for themselves and release photographer from any claims against their person or their business.
  • All galleries are final.
  • The Photographer is not responsible if the Client and/or key individuals fail to appear or cooperate during portrait sessions, or for missed images due to Clients lack of communication.
  • If there are any concerns/complaints regarding the service you have received this must be dealt with within 28 days of your shoot, however all images are final once gallery links have been sent to the client. No refunds can be granted after receiving of photos.
  • All photos created by Photographer are copyright protected. It is a violation of copyright law to edit, crop, copy, scan, digitally alter, or otherwise steal any image created by the photographer during the client’s photo session. If the client steals images via any method listed above, or any other method, client will be invoiced for EACH digital image which has been stolen.

First Birthday – Non Cake smash shoot

  • The price of this session is £200 and includes the photo shoot and 15 images via digital download with full printing prints.
  • The full shoot includes non smash photos ( 2 backdrops) and splash.
  • £25 non refundable retainer fee required to book.
  • The shoot balance is due one week before the session through bank transfer or the photographer has the right to cancel your shoot. If needing to pay by credit card of cash, this can be discussed with the photographer.
  • Once paying your session fee or any monies towards your photos NO REFUNDS can be given to cancellations, however you may pass the session over to somebody else if you wish for the date and time that you have booked.
  • If you or a family member falls sick on the day of your scheduled shoot I will be happy to rearrange, if you need to rearrange for any other reason your session fee/deposit will be lost and you will need to repay this.
  • If I the photographer falls sick on the day of your shoot, the photographer will re schedule you as soon as possible.
  • If the weather stops the photo shoot from taking place a new appointment will be issued at a time suited for both the customer and the photographer.
  • If  the Client is late for their session, the end time of the shoot will remain the same. If they are later than 20 minutes from the scheduled start time the photographer has the right to cancel the shoot and a new session fee will be required to re book.
  • After your shoot you will receive a link to your gallery where you can select your images with the option of upgrading your package. Once selection has been made, the photographer will do your final edits.
  • The overall turn around time from receiving your gallery, selecting your photos and final edits can take anything from 1-6 weeks, unless there is a valid reason not to. Sometimes the photographer may be slightly behind due to sickness or your shoot date falling just before annual leave. Sometimes it can be longer depending on how long the client takes to select their photos.
  • If you need your photos back sooner you can ask about the photographers express editing service.
  • The number of photos included in your gallery depends on the shoot itself. The Photographer can not guarantee a set number of photos in your selection gallery.
  • The photographer can not guarantee a high quality of image when you get the photos printed yourself. This depends on where you decide to have them printed. The photographer is happy to point you in the direction of a quality lab to ensure the best printing results.
  • By booking Klash Photography’s services the photographer trusts that you like their style of work and are after what they personally offer. If you receive your images and decide you don’t like any of the photos there will be NO refund or reshoots.
  •  You will need to supply the following for the shoot;  decorations, outfits, bubble bath and towel (decorations are not needed if using of the birthday themed drops).
  • The photographer can not guarantee which coloured backdrops will be available at the time of your shoot.
  • If using one of the birthday themed backdrops, this must be discussed with the photographer before the shoot date.
  • A family/sibling shot is permitted at the start of the session (if discussed prior, however the shoot is aimed for baby only).
  • The Photographer is not responsible for any injuries inflicted upon any participating parties. Client(s) will be responsible for their children and for themselves and release photographer from any claims against their person or their business.
  • All galleries are final.
  • The Photographer is not responsible if the Client and/or key individuals fail to appear or cooperate during portrait sessions, or for missed images due to Clients lack of communication.
  • If there are any concerns/complaints regarding the service you have received this must be dealt with within 28 days of your shoot, however all images are final once gallery links have been sent to the client. No refunds can be granted after receiving of photos.
  • All photos created by Photographer are copyright protected. It is a violation of copyright law to edit, crop, copy, scan, digitally alter, or otherwise steal any image created by the photographer during the client’s photo session. If the client steals images via any method listed above, or any other method, client will be invoiced for EACH digital image which has been stolen.

Older babies / Children / Family – The Classic

  • The price of this session is £200 and includes the photo shoot and 15 images presented via digital download with full printing prints.
  • £25 non refundable retainer fee required to book.
  • The shoot balance is due one week before the session through bank transfer or the photographer has the right to cancel your shoot. If needing to pay by credit card of cash, this can be discussed with the photographer.
  • Once paying your session fee or any monies towards your photos NO REFUNDS can be given to cancellations, however you may pass the session over to somebody else if you wish for the date and time that you have booked.
  • You must discuss who will take part in the shoot with the photographer before hand. Extra people can not be added on the day.
  • If the client falls sick on the day of the scheduled shoot the photographer will be happy to rearrange, if you need to rearrange for any other reason your session fee/deposit will be lost and you will need to repay this.
  • If I the photographer falls sick on the day of your shoot, the photographer will re schedule you as soon as possible.
  • If the weather stops the photo shoot from taking place a new appointment will be issued at a time suited for both the customer and the photographer.
  • If  the Client is late for their session, the end time of the shoot will remain the same. If they are later than 20 minutes from the scheduled start time the photographer has the right to cancel the shoot and a new session fee will be required to re book.
  • After your shoot you will receive a link to your gallery where you can select your images with the option of upgrading your package. Once selection has been made, the photographer will do your final edits.
  • The overall turn around time from receiving your gallery, selecting your photos and final edits can take anything from 1-6 weeks, unless there is a valid reason not to. Sometimes the photographer may be slightly behind due to sickness or your shoot date falling just before annual leave. Sometimes it can be longer depending on how long the client takes to select their photos.
  • If you need your photos back sooner you can ask about the photographers express editing service.
  • The number of photos included in your gallery depends on the shoot itself. The Photographer can not guarantee a set number of photos in your selection gallery.
  • You are paying for the photographers services and time. If the subject(s) do not cooperate during the session the photographer still needs to be paid the full session fee. The photographer will do their best to get the best images possible.
  • By booking Klash Photography’s services the photographer trusts that you like their style of work and are after what they personally offer. If you receive your images and decide you don’t like any of the photos there will be NO refund or reshoot.
  • It is your responsibility to let the photographer know if there are any types of images you do not wish to have at the time of the session. The photographer can not be held responsible to individual tastes on receiving the final images.
  • The Photographer is not responsible for any injuries inflicted upon any participating parties. Client(s) will be responsible for their children and for themselves and release photographer from any claims against their person or their business.
  • All galleries are final.
  • The Photographer is not responsible if the Client and/or key individuals fail to appear or cooperate during portrait sessions, or for missed images due to Clients lack of communication.
  • If there are any concerns/complaints regarding the service you have received this must be dealt with within 28 days of your shoot, however all images are final once gallery links have been sent to the client. No refunds can be granted after receiving of photos.
  • All photos created by Photographer are copyright protected. It is a violation of copyright law to edit, crop, copy, scan, digitally alter, or otherwise steal any image created by the photographer during the client’s photo session. If the client steals images via any method listed above, or any other method, client will be invoiced for EACH digital image which has been stolen.

Older babies / Children / Family – Mini Session

  • The price of this session is £99 and includes the mini photo shoot and 5 images sent to you via digital download.
  • £25 non refundable retainer fee to book.
  • The shoot balance is due one week before the session through bank transfer or the photographer has the right to cancel your shoot. If needing to pay by credit card of cash, this can be discussed with the photographer.
  • Once paying your session fee or any monies towards your photos NO REFUNDS can be given to cancellations, however you may pass the session over to somebody else if you wish for the date and time that you have booked.
  • If you or a family member falls sick on the day of your scheduled shoot I will be happy to rearrange, if you need to rearrange for any other reason your session fee/deposit will be lost and you will need to repay this.
  • If I the photographer falls sick on the day of your shoot, the photographer will re schedule you as soon as possible.
  • If the weather stops the photo shoot from taking place a new appointment will be issued at a time suited for both the customer and the photographer.
  • If  the Client is late for their session, the end time of the shoot will remain the same. If they are later than 10 minutes from the scheduled start time the photographer has the right to cancel the shoot and a new session fee will be required to re book.
  • After your shoot you will receive a link to your gallery around 1-2 weeks later (can take up to 4) to select your 3 images. Extras can be purchased on top of the package price.
  • You will have 5 days from the opening of the gallery to select your images unless stated otherwise. There will be an admin fee of £10 if the gallery needs to be reopen.  You will then receive your final images within 4 weeks.
  • By booking Klash Photography’s services the photographer trusts that you like their style of work and are after what they personally offer.If you receive your gallery and decide you don’t like any of the photos there will be NO refund.
  • Images sent are final.
  • The Photographer is not responsible if the Client and/or key individuals fail to appear or cooperate during portrait sessions, or for missed images due to Clients lack of communication.
  • 1 simple backdrop used (cream or grey).
  • Up to 4 people.
  • 20 minutes studio time is allocated for this mini session.
  • The photographer can not guarantee a high quality of image when you get the photos printed yourself. This depends on where you decide to have them printed. The photographer is happy to point you in the direction of a quality lab to ensure the best printing results.
  • The Photographer is not responsible for any injuries inflicted upon any participating parties. Client(s) will be responsible for their children and for themselves and release photographer from any claims against their person or their business.
  • If there are any concerns/complaints regarding the service you have received this must be dealt with within 28 days of your shoot, however all images are final once gallery links have been sent to the client. No refunds can be granted after receiving of photos.
  • All photos created by Photographer are copyright protected. It is a violation of copyright law to edit, crop, copy, scan, digitally alter, or otherwise steal any image created by the photographer during the client’s photo session. If the client steals images via any method listed above, or any other method, client will be invoiced for EACH digital image which has been stolen.

Maternity – Studio Session

  • The price of this session is £200 (£175 if booked at the same time as a newborn session) and includes the photo shoot and 10 images sent to you via digital download.
  • £25 non refundable retainer fee to book.
  • The shoot balance is due one week before the session through bank transfer or the photographer has the right to cancel your shoot. If needing to pay by credit card of cash, this can be discussed with the photographer.
  • Once paying your session fee or any monies towards your photos NO REFUNDS can be given to cancellations, however you may pass the session over to somebody else if you wish for the date and time that you have booked.
  • If you decide to cancel, any monies paid can not be transferred to a newborn shoot. This is a completely different shoot and the two are paid separately.
  • What’s included?
    • Maternity sessions take 30 minutes to 1 hour – a 1 hour slot is allocated.
    • They can include partners and siblings if you wish.
    • It is up to yourself to bring outfits along to the shoot however I do have a few maternity gowns that you are more than welcome to use at the shoot.
    • The shoot is based around you and what you feel comfortable doing.
  • If you or a family member falls sick on the day of your scheduled shoot I will be happy to rearrange, if you need to rearrange for any other reason your session fee/deposit will be lost and you will need to repay this.
  • If I the photographer falls sick on the day of your shoot, the photographer will re schedule you as soon as possible.
  • If the weather stops the photo shoot from taking place a new appointment will be issued at a time suited for both the customer and the photographer.
  • If  the Client is late for their session, the end time of the shoot will remain the same. If they are later than 20 minutes from the scheduled start time the photographer has the right to cancel the shoot and a new session fee will be required to re book.
  • After your shoot you will receive a link to an online gallery where you can select your images. Once selection has been made, the photographer will do your final edits.
  • The overall turn around time from receiving your gallery, selecting your photos and final edits can take anything from 1-6 weeks, unless there is a valid reason not to. Sometimes the photographer may be slightly behind due to sickness or your shoot date falling just before annual leave. Sometimes it can be longer depending on how long the client takes to select their photos.
  • If you need your photos back sooner you can ask about the photographers express editing service.
  • You will have 5 days from the opening of the gallery to select your images unless stated otherwise. An admin of £10 will be charged if the gallery needs to be reopened.
  • The photographer can not guarantee a high quality of image when you get the photos printed yourself. This depends on where you decide to have them printed. The photographer is happy to point you in the direction of a quality lab to ensure the best printing results.
  • By booking Klash Photography’s services the photographer trusts that you like their style of work and are after what they personally offer. If you receive your gallery and decide you don’t like any of the photos there will be NO refund.
  • The Photographer is not responsible for any injuries inflicted upon any participating parties. Client(s) will be responsible for their children and for themselves and release photographer from any claims against their person or their business.
  • All galleries are final.
  • The Photographer is not responsible if the Client and/or key individuals fail to appear or cooperate during portrait sessions, or for missed images due to Clients lack of communication.
  • If there are any concerns/complaints regarding the service you have received this must be dealt with within 28 days of your shoot, however all images are final once gallery links have been sent to the client. No refunds can be granted after receiving of photos.
  • All photos created by Photographer are copyright protected. It is a violation of copyright law to edit, crop, copy, scan, digitally alter, or otherwise steal any image created by the photographer during the client’s photo session. If the client steals images via any method listed above, or any other method, client will be invoiced for EACH digital image which has been stolen.

 Location Session

  • The price of this session is £295 and includes the photo shoot and the best images sent to you via digital download.
  • Option to upgrade to all digital images for an extra £50.
  • £25 deposit.
  • The shoot balance is due one week before the session through bank transfer or the photographer has the right to cancel your shoot. If needing to pay by credit card of cash, this can be discussed with the photographer.
  • Once paying your session fee or any monies towards your photos NO REFUNDS can be given to cancellations, however you may pass the session over to somebody else if you wish for the date and time that you have booked.
  • If you decide to cancel, any monies paid can not be transferred to a newborn shoot. This is a completely different shoot and the two are paid separately.
  • What’s included?
    • 1 hour location session
    • The best images via digital download. Number or photos varies.
    • The Location of the shoot can be chosen from the following; Gunton Woods, Pakefield Beach or North Denes Beach which are all in Lowestoft.
  • Location shoot times depend on the time of year.
  • If you or a family member falls sick on the day of your scheduled shoot I will be happy to rearrange, if you need to rearrange for any other reason your session fee/deposit will be lost and you will need to repay this.
  • If I the photographer falls sick on the day of your shoot, the photographer will re schedule you as soon as possible.
  • If the weather stops the photo shoot from taking place a new appointment will be issued at a time suited for both the customer and the photographer.
  • If  the Client is late for their session, the end time of the shoot will remain the same. If they are later than 20 minutes from the scheduled start time the photographer has the right to cancel the shoot and a new session fee will be required to re book.
  • After your shoot you will receive a link to an online gallery where you can select your images. This can take up to 4 weeks.
  • You will have 5 days from the opening of the gallery to select your images unless stated otherwise. An admin fee of £10 will be charged if the gallery needs to be reopened.
  • After your select has been made, you will receive your images within 4 weeks.
  • The photographer can not guarantee a high quality of image when you get the photos printed yourself. This depends on where you decide to have them printed. The photographer is happy to point you in the direction of a quality lab to ensure the best printing results.
  • By booking Klash Photography’s services the photographer trusts that you like their style of work and are after what they personally offer. If you receive your gallery and decide you don’t like any of the photos there will be NO refund.
  • The Photographer is not responsible for any injuries inflicted upon any participating parties. Client(s) will be responsible for their children and for themselves and release photographer from any claims against their person or their business.
  • All galleries are final.
  • The Photographer is not responsible if the Client and/or key individuals fail to appear or cooperate during portrait sessions, or for missed images due to Clients lack of communication.
  • If there are any concerns/complaints regarding the service you have received this must be dealt with within 28 days of your shoot, however all images are final once gallery links have been sent to the client. No refunds can be granted after receiving of photos.
  • All photos created by Photographer are copyright protected. It is a violation of copyright law to edit, crop, copy, scan, digitally alter, or otherwise steal any image created by the photographer during the client’s photo session. If the client steals images via any method listed above, or any other method, client will be invoiced for EACH digital image which has been stolen.

Gift vouchers

  • All gift vouchers are non refundable after purchase – This is from the moment payment has been made.
  • All gift vouchers have no cash value and can not be returned.
  • Gift vouchers can be personalised for a particular session type, however still remain non refundable, returned or transferred.
  • All gift vouchers expire on the date set out on the voucher. This can not be extended, unless Covid-19 prevents. If Covid-19 prevents any shoots taking place, the voucher can be extended but still remains non refundable.
  • All gift vouchers must be presented at the time of shoot.

Product Purchases

Clients are able to purchase additional products on top of what is included in their session fee or package. The following terms apply;

  • All orders are placed on the clients request.
  • Once payment has been made no refunds or change in orders can be made. Due to portraits being personal products, these have no resale value.
  • Products can not be refunded, exchanged or returned after collection. All clients are asked to check over their orders upon collection and are agreeing that they are of good use when leaving with their products.

General Terms and Conditions

  • Prices are subject to change at any given time.
  • Opening hours – Shoots take place between 9:30 and 3pm on Tuesdays, Wednesdays, Thursdays, Fridays and one Sunday a month.
  • No offers can be used in conjunction with each other.
  • Session dates and times may vary.
  • Once a booking has been made, any offers can not be applied afterwards.
  • The photographer reserves all rights and can choose not to undertake work for any member of public or cancel a photo shoot at any time.
  • All images are copyrighted to Klash Photography. If any image is stolen or used without purchase, the client will be invoiced for that particular photo. If the image is not paid for the photographer can take legal action.
  • With the nature of photographs being a personal item, no refunds can be issued.

Covid-19

  • The client understands that in any public location where people are present provides a risk of exposure to COVID-19 and the photographer cannot guarantee that you will not be exposed during your shoot time – this is at the clients risk.
  • Gift vouchers and Covid-19; please see ‘gift voucher terms.’
  • If a shoot is cancelled due to the Government laws then your session will be rescheduled for the nearest space available, transferred to a different shoot type or a retainer fee can be refunded within 6 months of the shoot being cancelled.
  • If you wish to cancel or reschedule your session when the Government laws do not enforce a cancellation of your shoot, there will be no refunds.